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I had a credit card through Bank of America. Last month, on February 14th, I paid off the total balance due and requested my account be closed. Imagine my surprise when on March 2nd I checked my bank statement and saw that on February 27th that they had withdrawn $110.00 (to apply to my CLOSED account to my ZERO balance). So I called them and requested the $110.00 be refunded...and they assured me that the check was on the way. Haha. Today I went online to check my BOA account (more out of habit than anything else) and was shocked to see that they indicated a balance due of $1181.94! I just spent the last 45 minutes on the phone fighting with them....and hopefully the issue is resolved. This isn't the first problem I have had with their company so a word of caution to anyone looking at getting a credit card.....think twice before getting that credit card from Bank of America.
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I had a credit card through Bank of America. Last month, on February 14th, I paid off the total balance due and requested my account be closed. Imagine my surprise when on March 2nd I checked my bank statement and saw that on February 27th that they had withdrawn $110.00 (to apply to my CLOSED account to my ZERO balance). So I called them and requested the $110.00 be refunded...and they assured me that the check was on the way. Haha. Today I went online to check my BOA account (more out of habit than anything else) and was shocked to see that they indicated a balance due of $1181.94! I just spent the last 45 minutes on the phone fighting with them....and hopefully the issue is resolved. This isn't the first problem I have had with their company so a word of caution to anyone looking at getting a credit card.....think twice before getting that credit card from Bank of America.
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1 comment:
Wow - what a pain!
Aren't you glad you looked???
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